Support
Need help with Trimly? The fastest way is the in-app help desk:
Profile → Help & support — our team replies right inside the app.
Email
connect@akshaykotish.com — include the phone number
you signed up with and, for booking issues, the booking date and shop name.
Common questions
- Refunds — cancelled or declined bookings are refunded automatically to the original payment method via Razorpay (3–7 business days).
- Sign-in — login uses an SMS one-time code; make sure your device can receive SMS on the number you entered.
- Delete my account — Profile → Delete account in the app, or email us. See how to delete your account and data for exactly what is removed and what is kept.
- Run your own shop — switch to Barber mode in the app to create your saloon, menu and chairs.
Legal
Privacy policy · Delete your account & data
Company
Akshay Lakshay Kotish Private Limited, Kaithal, Haryana, India